Create a multi-day event
Selling tickets for a multi-day event? Follow the steps below to create a page for events lasting longer than 24 hours.
Ξ Note
Want to sell tickets for a recurring event, like a beer tour or a play? Learn how to copy events here.
Add event details
1. Go to My Events > Manage Events and click +Add Event to start creating a new event.
2. Fill in your basic event info, including:
- Event Name - The name of your event. It should be as short and distinct as possible.
- Event Dates - Set your date range. If the event lasts more than one day, the times will not be displayed. Event times are not displayed for events lasting longer than 24 hours (only the date range is shown). The event date range is shown on your event page, in the confirmation email, and on print-at-home tickets.
- Categories - Attendees can search for events on bigtickets.com by event category. Choose how you want to categorize your event.
- Custom URL - When creating a new event, your custom URL is auto-generated based on the event name. The custom URL is fully editable.
3. Add an event image (optional - you can add this later). Your event image is the main image shown on your event page; it embodies your event and should capture the experience your attendees can look forward to.
⇒ Quick tip
The event image should be 650 pixels wide and at least 400 pixels tall. Edit your image online at www.canva.com and avoid starting with a small image that you have to enlarge.
4. Provide information about the event location, including:
- Venue - Specify where your event takes place.
- Address - The address of the venue. This is shown on your event link and in the confirmation email.
Ξ Note
For events that take place across multiple locations be as specific as possible. A full address isn't required so if needed you can simply put the city and state.
5. Write a clear, short description. Tell people the most important information about your event and why they won’t want to miss it. You can also customize the styling of text, and even add images.
Create ticket types
1. Scroll to the top of the page and click on Tickets to get started. Your first ticket has already been created and all you need to do is fill in the required info:
- Ticket Type - A custom name for your ticket type. The Ticket Type name appears on your event listing, on PDF/mobile tickets, and in sales reports.
- Price - The ticket cost, not including any fees. For free tickets enter $0. There is no service fee added for free tickets.
- Start Sale Date/Time - When ticket sales start.
- End Sale Date/Time - When ticket sales end.
- Quantity - How many tickets are available. Leave it at -1 to sell an unlimited number of tickets. You can change this number at any time, even if your event is published and tickets have been sold.
2. Click Advanced to edit ticket type settings. Multi-date events display the date range on PDF tickets by default, and you can override this by assigning an event date and time to individual ticket types. If your event takes place across multiple locations, be sure to include the location in the ticket type description.
3. Click +Add Ticket Type to create additional ticket types (optional).
Add questions (optional)
By default we collect the purchaser's name, email and billing address at check-out. Here's where you can create additional questions for attendees to answer during the check-out process.
1. Scroll to the top of the page and click Registration to continue to the last step. To add questions, select the option to Collect information below for each attendee.
⇒ Quick tip
Don't overwhelm ticket buyers with too many questions. This could easily discourage them from completing the check-out process. Use registration questions sparingly and only when necessary to ensure a quick and easy check-out.
2. Click Add Event to save your event. Remember you can go back and edit event details later if needed.
View event pages
An event link is automatically generated when you create a new event. Head over to My Events > Event Links to view your pages.
Details Page - Using this link optional. On this page your event image is displayed, along with the event description, Facebook fan/event page widgets, and a link to the Buy Tickets page.
Buy Tickets - Your direct link to buy tickets.
⇒ Quick tip
When you're ready to sell tickets don't forget to publish your event. Click here to see how.